1. How can I place an order?
Visit our website, choose your desired products, add them to the cart, and complete the checkout process with your details.
2. What payment methods do you accept?
We currently offer Cash on Delivery (COD) and other local payment options for your ease and security.
3. How long will delivery take?
Standard delivery within Pakistan takes 3 to 5 working days, depending on your city and order volume.
4. Do you offer order tracking?
Yes! Once your order is confirmed and dispatched, you’ll receive tracking details via SMS or email.
5. Can I return or exchange a product?
Yes, we offer returns/exchanges within 7 days of delivery in case of damaged, defective, or incorrect products.
6. Are all your products original and high-quality?
Absolutely. We ensure all items listed are genuine, thoroughly checked, and quality-assured before dispatch.
7. What areas do you deliver to in Pakistan?
We deliver nationwide across Pakistan, covering all major cities and most towns.
8. Is there a delivery fee?
Delivery charges may apply based on the product or your location and will be shown at checkout.
9. Can I cancel my order after placing it?
Yes, you can cancel your order within 12 hours of placement by contacting our support team.
10. How can I contact customer support?
You can reach us anytime via:
📧 Email: officersmpg@gmail.com
📱 WhatsApp: +92 312 9119311