At Ladivapk Store, customer satisfaction is our top priority. We take pride in offering quality products and a reliable shopping experience across Pakistan. If you are not completely satisfied with your purchase, we are here to assist you with returns and refunds in a clear and fair manner.
Return & Refund Eligibility
We accept return and refund requests under the following conditions:
-
The request is made within 7 days of receiving your order
-
The product is unused, unworn, and returned in its original packaging
-
The item is in resalable condition with all original tags and accessories
-
A valid order number or proof of purchase is provided
Non-Eligible Items
The following items are not eligible for return or refund:
-
Used, damaged, or altered products
-
Items returned without original packaging
-
Custom-made or personalized items
-
Final sale or clearance products
Return Process
Initiate a Request
Contact us within 7 days of delivery to initiate a return or refund request. Include your order number, product details, and reason for return.
Approval & Instructions
Once your request is reviewed and approved, we will provide return instructions. Please do not return any items without prior authorization.
Inspection & Refund
After receiving and inspecting the returned item, a refund will be issued via your original payment method. This process may take 5–7 business days.
Note: Return shipping costs are the responsibility of the customer unless the item was incorrect or defective upon arrival.
Contact Us
For any return or refund inquiries, please reach out to us:
WhatsApp: +92 312 9119311
Email: officersmpg@gmail.com
Our support team is available to assist you and will respond within 24–48 business hours.
